How can I place an order?
Ordering has never been simpler than on LEDLightingDepot.com. Simply add the items to your shopping cart
as you browse for everything you need and click on the checkout button at anytime to begin
the order process.
What is the checkout process?
Once you've selected all the items you wish to buy and they are all listed in your
shopping cart, you need to checkout the items and pay for the goods. Just like any grocery
store or retail store, you must proceed to the checkout counter to pay for the items. After
the items are checked out, you simply pay the total amount and we will ship you the items.
When will my product be shipped?
Here at LEDLightingDepot.com we use the latest technologies in resource planning to make sure we
keep adequate stock on all our products. All in-stock orders will be shipped either the same
day or the next business day. In the event that your product is out of stock, we will inform
you of a possible delivery date which should be no longer than 2 weeks from your date of purchase.
Can I make changes to my order?
If you have not made payment for your order you can easily hit the back button on the bottom
(not the back button on your browser) to return to the shopping cart page and make changes to
your order. If you have already completed the transaction and made payment, please call our
customer service line and a representative will help you cancel the order so that you may go
back online and create the order with all the changes you would like to make. Please see the
following question to find out the stipulations with canceling an order.
Can I cancel my order?
We will only cancel the order if the item has not been packed or shipped. Please send email
to our customer service and a representative will check the internal status of your order. Once
it is packed you are responsible for all the shipping charges to send the item(s) to you and the
shipping charges to send the item(s) back to us.
Pricing and Availability Notes
Prices are listed in our Website and are subject to change without notice. Prices for certain
government, corporate, and institutional customers may be set forth in a bid or other written
agreement between the parties. Payment is due before shipment, unless credit terms have been
arranged in advance with our credit department. In such case, payment terms shall be as set
forth in the credit agreement.
LEDLightingDepot.com cannot guarantee that products and services advertised on the Website will be
available when ordered or thereafter. LEDLightingDepot.com does not warrant that the content of the
Website including, without limitation, product descriptions, cross-referencing or photographs,
is accurate or complete.
LEDLightingDepot.com reserves the right to: (a) correct any error, inaccuracy or omission at any
time without prior notice or liability to you or any other person; (b) change at any time the
products and services advertised or made available for sale on the Website, the prices, fees,
charges and specifications of such products and services, any promotional offers and any other
Website content without any notice or liability to you or any other person; (c) reject, correct,
cancel or terminate any order, including accepted orders for any reason and (d) limit quantities
available for sale or sold.
The advertisements on the Website are invitations to you to make offers to purchase products
and services on the Website and are not offers to sell. All prices and other amounts appearing
on the Website are quoted in USD.
Order Acceptance Policy
Orders are not binding upon us until accepted by us. Terms of payment are within our sole
discretion. Invoices are due and payable within the time period specified on the invoice,
measured from the date of invoice. We may invoice parts of an order separately. Customer
is responsible for, and will indemnify and hold LEDLightingDepot.com harmless from, any applicable
sales, use or other taxes or federal, state or local fees or assessments associated with
the order. Customer must claim any exemption from such taxes, fees or assessments at the
time of purchase and provide the necessary supporting documentation. Any sales, use or
other applicable tax or fees or assessments is based on the location to which the order
is shipped. In the event of a payment default, Customer will be responsible for all of
our costs of collection, including court costs, filing fees and attorney's fees.